Our Policy

 

Dispatch policy

We ship worldwide and all shipping is FREE. With that said the shipment will usually take between 4-6 business days to dispatch. Please be aware that the shipping times may be delayed due to unforeseen circumstances such as customs processing which is unfortunately out of our control.

On international orders we are not responsible for on arrival customs tax. ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority. This is not within our control and we cannot pre pay these taxes.

Delivery policy

The shipment will usually take between 2 – 4 business weeks to arrive. Please be aware that the delivery times may be delayed due to unforeseen circumstances like customs processing which is unfortunately out of our control.

We are unfortunately unable to change the address of any order that has already been processed or dispatched. Please contact us at dropxstock@gmail.com for any queries.

When you order multiple items at a time, they may be shipped separately so they get to you faster. We have done this so that we can cut the shipping times which helps us in providing faster delivery times

Return Policy

We strive to provide best quality products possible in the cheapest price. We continually want to give you reasons to shop more and fall in love with our store.

In the unlikely situation that the product is damaged, you my return it for refund. In order to do so –

  • Merchandise must be returned within 7 days of receiving the order.
  • Merchandise must be unused/unworn and unwashed.
  • Merchandise must have all original tags attached.

 

Please take photos of the product with receipt & contact us on dropxstock@gmail.com

 

 

 

 

 

Select your currency
EUR Euro
USD United States (US) dollar